|Article 1 (Purpose)|
|The purpose of the following
Terms and Conditions of Use(‘T&C’) is to establish guidelines on rights,
duties and responsibilities of cybermall Users utilizing the internet-related
(hereinafter referred to as the ‘Services’) provided by the GYEONGWON FNV CO.,LTD. cybermall (hereinafter referred to as the ‘Mall’) operated by GYEONGWON FNV CO.,LTD.
company (e-commerce company).
|※ 『Unless transactions contradict its properties, the following terms apply to e-commerce transactions utilizing methods of PC communication, wireless and others』|
|Article 2 (Definition)|
|①‘Mall’ refers to a virtual
business site established by GYEONGWON FNV CO.,LTD. company to trade goods or
services (hereinafter referred to as ‘Goods and Services’) using
computers and information communication facilities to provide Goods and Services to Users. The term can also be defined as a company operating a cybermall.
|②‘User’ refers to a Member and Non-Member who has accessed the ‘Mall’ to use the services provided by the ‘Mall’ in accordance with this T&C.|
|③‘Member’ refers to a User who uses the services provided by the ‘Mall’ by subscribing for Membership.|
|④‘Non-Member’ refers to a User who uses the services provided by the ‘Mall’ without subscription.|
|Article 3 (Display, Explanation and Amendment of Terms and Conditions of Use)|
|① The ‘Mall’ shall, for easy
recognition by Users, display the contents of this T&C, name of company
and representative, business address
(including an address handling customer complaints), phone number, fax number, email address, business license number, e-commerce permit number, and the name of personal
information manager on the main page of the GYEONGWON FNV CO.,LTD. ‘Mall’. Only the content of this T&C can be displayed though a link page.
|② Prior to User’s final
agreement to this T&C, the ‘Mall’ shall provide a separate link or pop-up
screen to obtain User’s verification on the terms of cancellation rights,
delivery responsibilities, refund conditions and other important details.
|③ The ‘Mall’ may make
amendments within the permissible range without violating applicable laws
such as the 「Act on Consumer Protection in Electronic Commerce」,
「Regulation of T&C」, 「Framework Act on Electronic Commerce and Electronic Document」, 「Electronic Financial Transaction Act」, 「Electronic Signature Act」,
「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」, 「Door-To-Door Sales Act」, 「Framework Act on Consumers」 and
other related Consumer Protection Laws.
|④ The ‘Mall’ shall specify
the effective date and the reasons for amendment of the terms and have post
on the initial screen for 7 days prior to effective date until the day before
the effective date.
| If the amendment is modified
to the User’s disadvantage, then the ‘Mall’ shall grant at least 30 days of
grace period for notice. In this case, the ‘Mall’ shall clarify the ‘before
after’ changes in an ‘easy-to-understand’ manner.
|⑤ When the ‘Mall’ makes an
amendment to the T&C, the modified T&C shall be applied only to
contracts concluded after the effective date, whereas all contracts concluded
the effective date will remain under the provisions of the old T&C. However, if the User who has already signed the contract wishes to have the amendments administered,
then the User may send his/her intent to the ‘Mall’ and acquire consent from the ‘Mall’ within the notice period stated in Clause ③ and it shall be applied accordingly.
|⑥ Any information not
specified and interpreted in this T&C shall be in accordance with the
e-commerce Transaction Guidelines and Related Consumer Protection Acts
the Fair Trade Commission and other applicable Consumer Protection Laws and Regulation of T&C Act.
|Article 4 (Provision & Replacement of Service)|
|① The ‘Mall’ shall perform the following duties:|
|1. Provide information regarding Goods and Services and conclude purchasing contracts.|
|2. Deliver Goods and Services on purchase contract.|
|3. Other duties designated by the ‘Mall.’|
|② The ‘Mall’ may replace
Goods and Services provided in future T&C in the event that Goods and
Services are sold out or technical specifications are revised. In this case,
the ‘Mall’ shall immediately announce the replacement of Goods and Services and the date of application on the page where present Goods and Services are displayed.
|③ In the event that Goods and
Services are replaced because of a change in technical specifications or when
Goods and Services are sold out, the ‘Mall’ shall immediately notify
the cause of replacement to the addresses of the Users.
|④ Following the previous
Clause, the ‘Mall’ shall compensate for all damages caused. However, this
shall not apply if the ‘Mall’ proves that such event is not caused by its
|Article 5 (Suspension of Service)|
|① The ‘Mall’ may temporarily
suspend its services as a result of the following reasons: maintenance of
computers and telecommunications equipment, replacement or
damage repairs, and interruption of communication.
|② The ‘Mall’ shall compensate
User or any Third Party Member of damages caused by the temporary suspension
of services due to reason(s) detailed in Clause ①.
However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.
|③ In the case of a conversion
of business item, abandonment of business, merging between businesses and for
other various reasons, the ‘Mall’ shall notify the consumer as
specified in Article 8 and reward consumer in accordance with the conditions suggested by the original ‘Mall.’ However, if the ‘Mall’ does not advise such standard of compensation,
the ‘Mall’ shall pay Users for their mileage or reserve in kind or cash of which value corresponds to the currency being used at the ‘Mall.’
|Article 6 (Membership)|
|① The User shall apply for Membership by expressing his/her intent to agree to this T&C after filling out the form designated by the ‘Mall’ with Member’s personal information.|
|② The ‘Mall’ shall register all Users who apply for Membership in the manner stipulated in Clause ① unless the User is not engaged in one of the following issues:|
|1. After the applicant has
lost Membership for reasons indicated in Article 7 Clause ③, the applicant
may acquire approval to re-subscribe for Membership three years after
the loss of Membership.
|2. Entry of false information or omission in the registration form.|
|3. If deemed that registering the User would present technical difficulties to the ‘Mall.’|
|③ Establishment of Membership becomes effective at the time that the Member receives the ‘Mall’s approval of Membership.|
|④ In due course of time, the Member shall update the ‘Mall’ with any changes to his/her account information through the methods of editing personal information.|
|Article 7 (Withdrawal from Membership & Loss of Eligibility)|
|① Members of the ‘Mall’ may request, at any time, to withdraw from Membership and the ‘Mall’ shall immediately process the request.|
|② The ‘Mall’ may limit or suspend Membership for the following reasons:|
|1. Entry of false information or omission in the registration form.|
|2. If the purchase payment of goods and other ‘Mall’ usage related liabilities have not been paid for before the appointed date.|
|3. If Member interferes with others to use the ‘Mall’ or threatens the order of e-commerce (such as the illegal use of personal information).|
|4. If Member uses the ‘Mall’ to act against public order and morals prohibited by the law and this ‘T&C.’|
|③ The ‘Mall’ may forfeit
Membership of the Member whose Membership was suspended or limited, if the
same actions are repeated twice or more, or if the cause is not corrected
within 30 days.
|④ When the ‘Mall’ forfeits
Membership, all information will be cancelled. Prior to cancellation, the
‘Mall’ shall notify the Member and give at least 30 days or more to grant
an opportunity to explain the cause.
|Article 8 (Notification to Members)|
|① Any notifications from the ‘Mall’ will be sent to the email address designated in advance by the Member during registration.|
|② In the event of sending
notifications to unspecified Members, a display of notifications on the
notice board on the website for 1 week or more may replace sending emails.
However, the ‘Mall’ shall send individual notice to a Member in regards to matters which may have a significant influence in his/her transaction.
|Article 9 (Application for Purchase)|
|① The User shall apply for
purchase in the following or in a similar manner, and the ‘Mall’ shall
provide the User with the following information in an ‘easy-to-understand’
to aid in his/her request for purchase.
|1. Search and select Goods and Services|
|2. Enter name of recipient, address, phone number, email address (or mobile phone number)|
|3. Confirm matter(s) in respect to the contents of this T&C, limited cancellation policies, delivery fees, installation fees, and others|
|4. Express agreement to this T&C and confirm or refuse the above Item 3 (ex. mouse click)|
|5. Apply and confirm purchase of goods; Agree to allow confirmation of application from the ‘Mall’|
|6. Select payment method|
|② In case of an
inevitable need (for the ‘Mall’) to disclose∙consign consumer’s personal
information to a third party, the ‘Mall’ shall obtain consumer’s consent at
the time of applying
for purchase. This consent is not obtained in advance at the time of applying for Membership. At this time, the ‘Mall’ shall specify to the consumer the provisions of personal
information that are being disclosed, information of the receiving party, purpose and intent of use and the duration of retention∙use. But, consignment of personal information
according to Clause ① of Article 25 in the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」 shall comply with relevant laws
and legislations in regards to affairs not mentioned in the Act.
|Article 10 (Conclusion of Contract)|
|① The ‘Mall’ may not accept
request for purchase in Article 9 if it falls under one of the following
items. In the event of concluding a contract with a minor, the ‘Mall’ shall
the failure to acquire agreement from a legal representative may cause cancellation of the contract by the minor him/herself or the legal representative.
|1. Entry of false information or omission in the registration form|
|2. Purchase of cigarettes and liquor and other Goods and Services prohibited by the Youth Protection Law|
|3. If deemed that accepting application for purchase may cause technical problems to the ‘Mall’|
|② The contract is deemed to be concluded when the acceptance of the ‘Mall’ is delivered to the User in the form stipulated in Clause ① of Article 12.|
|③ The acceptance of the ‘Mall’ shall include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.|
|Article 11 (Payment Method)|
|The method of payment for
Goods and Services purchased through the ‘Mall’ may be selected from the
following items. The ‘Mall’ may not collect any additional fees regarding
payment for Goods and Services.
|1. Account transfer through phone banking, internet banking, mail banking and others.|
|2. Card payment through prepaid card, debit card, credit card, and others.|
|3. Online bank transfer|
|4. Electronic money|
|5. Payment upon receipt|
|6. Mileage points or points offered by the ‘Mall’|
|7. Gift voucher contracted or approved by the ‘Mall’|
|8. Other means of electronic payment|
|Article 12 (Notice of Receipt, Change and Cancellation of Application for Purchase)|
|① The ‘Mall’ shall send a notice of receipt to the User after receiving the User’s application for purchase.|
|② In the case of a discord
between the User’s intent and the received notice, the User may change or
cancel the application for purchase immediately after receipt. If the request
change or cancellation is made prior to delivery, the ‘Mall’ shall process the request accordingly without any delay. In the event that payment has already been made, User shall
follow the guidelines detailed in Article 15 - Cancellation of Purchase.
|Article 13 (Provision of Goods and Services)|
|① Unless otherwise specified,
the ‘Mall’ shall take necessary measures such as customizing production and
packaging and deliver Goods and Services within 7 days from the date
However, if the ‘Mall’ has already received payment in whole or in part, then delivery shall be processed within 3 business days from the date of receipt. In such instances,
the ‘Mall’ shall take necessary measures to inform the User on procedures of provision and delivery status of Goods and Services.
|② The ‘Mall’ shall specify
delivery method, payer, and delivery time for each delivery method for the
Goods and Services purchased by the User. In the event that the ‘Mall’
the designated period of delivery, it shall compensate the User for damages. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or
|Article 14 (Refund)|
|In the event that the Goods
and Services are sold-out or unavailable and cannot be provided or delivered
to a User who applied for purchase, the ‘Mall’ shall notify the User without
any delay, and if payment for Goods and Services has already been made in advance, the ‘Mall’ shall take necessary measures or refund payment within 3 business days from
the date of receipt.
|Article 15 (Cancellation of Purchase)|
|① The User who purchased
Goods and Services by concluding the contract with the ‘Mall’ in accordance
to Clause ② of Article 13 in the 「Acts on Consumer Protection in Electronic
Commerce」 may cancel purchase within 7 days from the date on which the User received a written contract (if the written contract is received later than the supply of Goods and
Services, then the receipt date is set on the date when User received the Goods and Services or when Goods and Services have been supplied). But, cancellation of purchase
according to 「Acts on Consumer Protection in Electronic Commerce」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Acts.
|② The User may not return or exchange Goods and Services in the event of one of the following reasons:|
|1. Delivered Goods lost or damaged at the fault of the User (however, cancellation of purchase may be acceptable if packaging was damaged in the process of checking content)|
|2. Significant decrease in value of Goods and Services due to partial use or consumption by the User|
|3. Not available for resale due to a significant decrease in value of Goods and Services from lapse of time|
|4. The Goods may be replaced by Goods showing the same performance, but packaging of the original is damaged|
|③ In the case of items 2 or 4
of Article 2 Clause ②, the cancellation of purchase by User will not be
limited if the ‘Mall’ failed to clearly specify the fact that cancellation of
limited or that it would take necessary measures to provide the Goods.
|④ Despite Clause ① and ②, the
User may cancel his/her purchase of goods within 3 months from the date of
receipt of the goods or within 30 days from the date on which he/she
recognized or could have recognized that Goods and Services differ from the advertisement or the provision of contract.
|Article 16 (Effect of Cancellation of Purchase)|
|① In the event of a return of
Goods from a User, the ‘Mall’ shall refund payment of Goods within 3 business
days. In the event of a delay in refund, the ‘Mall’ shall pay User with the
interest calculated by the number of days delayed with the overdue interest rate indicated on the 「Act on Consumer Protection in Electronic Commerce」
|② In regards to the
above-mentioned case, if the User made payment of Goods with credit card or
electronic money, the ‘Mall’ shall immediately request the business who
such payment method to suspend or cancel payment.
|③ In the event of any
cancellation of purchase, the User shall bear the costs arising from
returning the Goods. On the account of the User’s cancellation of purchase,
the ‘Mall’ shall
not claim charge for cancellation or compensation for damage. However, in the event of a cancellation of purchase caused by a discord in the contents of Goods and the
advertisement or the provision of contract, the ‘Mall’ shall bear the costs of returning the Goods.
|④ If the User bore the
delivery fees when he/she received the Goods, the ‘Mall’ shall specify and
make noticeable as to who would bear the delivery fees upon cancellation of
|Article 17 (Protection of Personal Information)|
|① The ‘Mall’ collects a minimum amount of information necessary to provide the services.|
|② At the time of applying for
Membership, the ‘Mall’ shall not collect information needed for the
performance of purchase contract in advance. But, in the case where personal
identification is required before the performance of a purchase contract, a minimum amount of specified personal information is collected for the fulfillment of obligation in regards
to relevant laws and legislation.
|③ The ‘Mall’ shall obtain consent from User to collect∙use personal information by notifying User with the aim/purpose of collection∙use.|
|④ The ‘Mall’ shall not use
the personal information outside their intended purpose. In the event of an
uprising of a new use or when disclosing to third parties, the ‘Mall’ shall
the purpose of use and obtain consent from User during the stage of use disclosure. But, there are exceptions for cases regulated in the relevant laws and legislations.
|⑤ In the event that the
‘Mall’ is required to acquire the approval of User by Clause ② and ③, the
‘Mall’ shall specify its personal information manager (affiliation, name,
other contact information), purpose of collection and use of information, information about Third Party (recipient, purpose of provision and the information to be provided), and
the provisions stipulated in Clause ② of Article 22 of the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」.
The User may at any time cancel his/her approval.
|⑥ User may, at any time,
request for confirmation and correction of error in their personal
information possessed by the ‘Mall,’ and the ‘Mall’ shall be responsible for
any necessary measures without any delay. In the event that a User requests for the correction of an error, the ‘Mall’ shall not use the applicable personal information
until error is corrected.
|⑦ For protection of personal
information, the ‘Mall’ shall limit the number of persons handling personal
information to a minimum, and shall be responsible for any damages
caused by loss, theft, leakage, falsification, and disclosure of personal information including credit card and bank account information to third parties without consent of the User.
|⑧ The ‘Mall’ or any Third
Parties who received personal information from the ‘Mall,’ shall without any
delay destroy all personal information once the purpose of
collection has been achieved.
|⑨ The ‘Mall’ shall not have
the agreement form regarding the collection∙use∙disclosure of personal
information set to be filled out in advance. The ‘Mall’ must specify services
that will be restricted if User does not agree to the collection∙use∙disclosure of personal information, and the ‘Mall’ shall not limit services or refuse to accept Membership applications
on the basis of User’s refusal to agree to collecting∙using∙disclosing of personal information that do not include the collection of compulsory information.
|Article 18 (Obligations of the ‘Mall’)|
|① The ‘Mall’ shall not take
any actions against public policy or actions restricted by the law and this
T&C. The ‘Mall’ shall put its best efforts in providing Goods and
Services on a
stable basis in accordance with the provisions in this T&C.
|② The ‘Mall’ shall be
equipped with a security system to protect personal information of Users
(including credit information) and provide a safe environment for Users to
the online services.
|③ In accordance with Article
3 of the Law related to 『Fairness of Display and Advertisement』, the ‘Mall’
shall be responsible to compensate User(s) if damages were caused by
displaying or adding unjust or unreasonable advertisement for certain Goods and Services
|④ The ‘Mall’ shall not send any profit-making emails which are not wanted by Users.|
|Article 19 (Obligations for ID & Password of Member)|
|① Member shall be responsible for the management of his/her ID and password, except for the case in Article 17.|
|② Member shall not allow any Third Party to use his/her ID and password.|
|③ When a Member recognizes
that his/her ID and/or password is stolen or is being used by a Third Party,
the Member shall immediately notify the ‘Mall’, and follow the instructions
of the ‘Mall.’
|Article 20 (Obligations of User)|
|Users shall avoid the following actions:|
|1. Register false information at the time application or revision of information|
|2. Use others’ personal information|
|3. Change information displayed on the ‘Mall’|
|4. Remit or display information (computer program and others) other than the information put on by the ‘Mall’|
|5. Infringe copyright or intellectual property rights of the ‘Mall’ or the Third Party|
|6. Take any action that harms the reputation and interrupts the operation of the ‘Mall’ or a Third Party|
|7. Disclose or display any information containing indecent or violent message, video, voice, and other information going against good public order and morals.|
|Article 21 (Relationship between Linking Mall & Linked Mall)|
|① In the event that the main
mall and the sub-mall are linked with a hyperlink (ex. the subject of
hyperlink includes text, image and video), the former is called
as the Linking Mall (Website) and the latter is called as the Linked Mall (Website).
|② If the Linking Mall
specifies and notifies the fact that it is not responsible for any
transaction with the User for any Goods and Services independently provided
by the Linked Mall
on the initial page of the website of the Linking Mall or a pop-up window, then the Linking Mall is not responsible for such transaction.
|Article 22 (Copyright & Limitation of Use)|
|① The copyright and other intellectual property rights for the works produced by the ‘Mall’ shall belong to the ‘Mall.’|
|② The User may not use or
cause any Third Party to use information with intellectual property rights
belonging to the ‘Mall’ for reproduction, transmission, publishing,
broadcasting or other profit-making use without prior consent of the ‘Mall.’
|③ The ‘Mall’ shall notify the User when using the copyright belonging to the applicable User in accordance with mutual T&C.|
|Article 23 (Resolution of Dispute)|
|① The ‘Mall’ shall apply and reflect the opinion or complaint made by User(s), and install and operate a process for compensation of consumers’ damages.|
|② The ‘Mall’ shall give
priority to any opinion or complaint made by User(s). However, in the event
that it may not be able to promptly deal with the matter, the ‘Mall’ shall
the User with the cause and the final settlement schedule.
|③ When a User files for
Remedy of Damage regarding a dispute between the ‘Mall’ and the User, the
matter may be commissioned for arbitration by the Fair Trade Commission or
a Dispute Conciliation Services Organization selected by the City Mayor.
|Article 24 (Jurisdiction & Governing Law)|
|① All e-commerce related
lawsuits between the ‘Mall’ and a User shall be in accordance with the
address of the User at the time of indictment. If an address is nonexistent,
then the lawsuit shall fall under exclusive jurisdiction of the district court in the vicinity of User’s place of residence. In the event that the address or residence of the User is not
clear at the time of indictment or if User is a foreign resident, the lawsuit shall be filed to the competent court on the Civil Procedures Code.
|② Any and all e-commerce-related lawsuits between the ‘Mall’ and a User shall be governed by the law of the Republic of Korea.|
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